Crisis Management Course

Crisis Management Course is organized by Drug Information Association (DIA).

Release Date: May 10, 2022
Expiration Date: May 10, 2025

Course Description:
This module provides medical affairs professionals with an overview of crisis management. It provides a brief background on product recalls and associated regulations. An emphasis is placed upon the actions needed to prepare for and successfully manage a crisis.

Learning objectives:
Upon completion of this module, learners should be able to:
• Identify different types of crisis situations
• Recognize how a crisis can impact the pharmaceutical organization
• Examine the basic US regulatory requirements related to product recalls
• Outline the areas of planning that should be included in a crisis management plan to manage a crisis
• Define telecommunications terminology and related concepts that are important during a major crisis
• Analyze the actions that should be taken to manage a crisis

Featured topics:
• Types of Crisis Situations
• Crisis Impacts
• Recalls
• Crisis Management Planning
• Telecommunications and Related Concepts
• Actions in Managing a Crisis.