Global Health & Wellness Summit

Overview/Summary:

In this second installment surrounding medical error prevention, Patient Harm Occurred: What Now discusses the approach when encountering a potential medical error

 including recommendations and elements comprising a root cause analysis (RCA), tools typically used and available when performing a root cause analysis and ultimately reasons for process improvement failure.

Educational Objectives:

• Verbalize 3 elements of a root cause analysis

• Differentiate between tools used in performing a root cause analysis 

• Recall a reason for process improvement failure