Root Cause Analysis: 1 Day Masterclass (Oct 14, 2025)

Root Cause Analysis: 1 Day Masterclass is organized by Healthcare (HC) - UK Conferences Ltd and will be held on Oct 14, 2025.

Description:
This one-day course is designed to provide delegates with the key skills and knowledge that they will require to conduct RCA effectively. The course content walks learners through the seven-key stages to conducting a high-quality RCA investigation. We pay particular attention to planning and managing investigations, interviewing staff, mapping information, using appropriate analysis tools to establish contributory factors and creating fit-for-purpose action plans and final reports. We advocate RCA as a team-based approach and agree with NHS Improvement’s 2018 statement ‘investigations must be led by trained investigators with the support of an appropriately resourced investigation team’. This training will also help attendees meet the new national standards for patient safety investigations that state investigators must attend update training and networking events with other investigators at least annually The course also focuses on the reality of conducting RCA. Indeed, recent publications such as The future of NHS patient safety investigations (2018) highlighted a number of potential weakness and flaws that can occur when healthcare teams conduct RCA. We explore these potential pitfalls and advise on what best practice in RCA delivery looks like. Delivery is fast-paced and interactive with lots of practical guidance for learners. Attendees will receive lots of additional useful materials. All learners will receive a certificate of attendance. However, please note that this is a Level 3 accredited course and all learners are eligible to gain a Root Cause Analysis qualification on the successful completion of a short-written assignment. This qualification may be valuable at a personal level but will also demonstrate to commissioners and regulators that staff have reached an academic-level of attainment in relation to RCA. The course is facilitated by Tracy Ruthven and Stephen Ashmore who have significant experience of undertaking patient safety reviews in healthcare. They were commissioned to write a national RCA guide by the Healthcare Quality Improvement Partnership.

Key Learning Points:

• Managing an RCA investigation effectively
• Gathering, mapping and organising evidence
• Conducting interviews using the cognitive interviewing technique
• In-depth analysis: what tools are available?
• Identifying care and service delivery problems
• How to pin-point contributory factors and identify the root cause of the problem
• A brief introduction to human factors
• Strengthening/creating barriers to minimise future risk
• Agreed best practice in action planning and writing RCA reports
• The pitfalls of RCA: common failings to avoid
• Understanding the future of RCA: what changes are in the pipeline?
• Reviewing the new NHS Standards for patient safety investigations and understanding how these impact on RCA