NHS Leadership Skills: Managing Difficult Conversations

NHS Leadership Skills: Managing Difficult Conversations is organized by SBK Healthcare Events and will be held on Mar 07, 2025.

Description:
Gain practical advice on how to conduct and respond to difficult conversations and arm yourself with the tools to use in real-world situations to help you handle difficult interactions. Boost your understanding of how to better your leadership skills, improve your communication and encourage good behaviours within your team. Take one day out and develop a clear action plan on how to diffuse difficult meetings, resolve conflict and conduct courageous conversations.

Back again by popular demand, book onto this proven and trusted training day:
Attend this engaging NHS training and equip yourself with evidence-based strategies to promote a respectful workplace. This dedicated online course will build your confidence and show you how to:

• Arm yourself with the tools to diffuse tension before it becomes a difficult conversation
• Build an action plan to respectfully and productively approach difficult conversations
• Prevent destructive thinking patterns and reduce damaging behaviour
• Improve your non-verbal communication skills
• Conduct an effective assertive conversation
• Follow up from difficult conversations to ensure a productive working relationship

How this training will benefit you:
Take this unique opportunity to overcome communication barriers and deliver best practice during the ‘tough’ moments. This event will provide you with:

• Evidenced based examples and referrals: providing appropriate, relevant support and sign posting
• Interactive presentations: an opportunity to share your concerns with sensitivity and care
• Closed room discussions: benchmark and engage with your fellow attendees
• Agreed action plan: leave the workshop with the confidence and encouragement to be brave.